“How has your local health clinic adapted to serve a diverse population with varying cultural needs? Can you share one specific program or initiative that’s been particularly successful?”
Implemented multilingual care coordinators and culturally-informed treatment protocols
Thanks for your question—I’m Wayne Lowry from Best DPC. Our Direct Primary Care practice has implemented multilingual care coordinators and culturally-informed treatment protocols that respect diverse health beliefs while maintaining evidence-based medicine. We partnered with local community leaders to create health education sessions in patients’ native languages, and we’ve adapted our appointment scheduling to accommodate religious observances and family decision-making traditions.
One of our most successful initiatives involved working with our Somali patient population to integrate traditional healing practices with modern diabetes management—we found that acknowledging their cultural approach to wellness while providing Western medical care led to significantly better medication compliance and blood sugar control. That’s how DPC brings care back to you—we honor your cultural identity while delivering the personalized healthcare you deserve.
Wayne Lowry, Founder, Best DPC
Offering multilingual services and culturally tailored care
Our local health clinic has made several adjustments to better serve our diverse population, particularly by offering multilingual services and culturally tailored care. One initiative that has been particularly successful is our “Cultural Health Navigator” program. We hired staff who are fluent in multiple languages and familiar with the cultural nuances of our community, ensuring patients feel comfortable and understood.
For example, when working with immigrant families, we’ve provided tailored health education that respects cultural traditions while promoting modern health practices. This program has helped reduce language barriers and increase trust, leading to higher patient engagement and better health outcomes. By integrating cultural sensitivity into our care model, we’ve created a more inclusive environment where everyone feels valued and supported.
Nikita Sherbina, Co-Founder & CEO, AIScreen